Orders are prepared and shipped from Monday to Friday. Most orders are dispatched within 1-2 business days after the order is placed. Orders placed on weekends or public holidays are typically processed within the next 2 business days.
In some cases, processing may be delayed due to incomplete payment information, address verification, or temporary stock shortages.
Please Notice:
Auralcurve is not responsible for lost or stolen packages marked as delivered. If your package is missing, we recommend contacting the shipping carrier directly to file a claim.
- Overall Delivery Time = Processing Time + Shipping Time.
Processing Time: 1-2 business days.
Shipping Time: 5-7 business days for Express Shipping and 6-12 business days for Standard Shipping.
The estimated shipping timeframe applies to business days only. Delivery times may be affected during holidays, severe weather, customs clearance, or other unexpected carrier delays.
Shipping Time & Charges
Shipping times and shipping fees depend on the shipping method selected at checkout.
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Standard Shipping (6-12 business days): Orders from $0.00 - $99.00 — Shipping fee: $7.99.
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Free Shipping (6-12 business days): Orders over $99.01 — Free Shipping.
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Express Shipping (5-7 business days): Available for orders from $0.00 - $9999.00 — Shipping fee: $23.99.
Please note that tracking information may take a few days to become active after shipment. If tracking updates are not immediately available, kindly check again later.
Shipping Notice:
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Shipping time estimates begin from the shipment date, not the order date.
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During major holidays, shipping carriers may experience delays due to increased freight volume.
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For rural or remote areas, delivery may require an additional 1-2 business days.
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Please carefully review your shipping address, phone number, and email address before placing your order to avoid delays or delivery issues.
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If your package has not arrived within the estimated timeframe, tracking shows delivered but you have not received it, or your order contains missing/incorrect items, please contact our customer service team promptly.
Tracking Your Order
Once your order has been shipped, you will receive an email containing the shipping carrier, tracking number, and estimated delivery date.
You can check your order status by logging into your account on briocove.com and visiting "My Orders". You can also track your guest order through https://www.briocove.com/sales/guest/form/.
Contact Information
If you have any questions, please contact our customer service team at [email protected].